50euros Privacy Policy — How We Protect Your Information

01 Introduction & Commitment

Your privacy is our top priority at 50euros. We believe your personal data belongs to you, and protecting it is our responsibility.

This Privacy Policy explains what data 50euros collects, why it's collected, how it's used, and what rights you have over your information. By using our website or mobile app, you agree to this Privacy Policy.

50euros complies with Bangladesh's data protection laws and international security standards. Our data protection team conducts ongoing reviews to ensure your information is never compromised.

02 Information We Collect

50euros collects information in three main ways — what you provide directly, data collected automatically while you use the platform, and information received from third parties.

We only collect information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.

03 Use of Information

50euros uses the information it collects for the following purposes:

• For account registration, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, deception, and unauthorised access.
• To notify you of account updates, promotional offers, and important information.
• To provide customer support services.
• To improve platform quality and develop new features.
• To comply with legal obligations.
• To monitor usage patterns and ensure responsible betting.

We never transfer your information to third parties for marketing or advertising purposes. If you no longer wish to receive promotional emails, you can unsubscribe at any time.

04 Sharing information with third parties

50euros does not sell your data. However, in limited circumstances, information may be shared with trusted third parties:

• Payment processors: Information necessary to process transactions with bKash, Nagad, and Rocket is shared with those providers.
• KYC verification services: Trusted third-party services are used for identity verification.
• Law enforcement authorities: Data may be disclosed to relevant authorities when required by court order or legal obligation.
• Security partners: Limited technical data may be shared with specialist security firms to assist with fraud detection.

Before sharing any data with third parties, we ensure they follow privacy standards as strict as our own. Their data protection obligations are enforced through contractual agreements.

05 Data Retention & Deletion

How long 50euros retains your data depends on the type of information and the purpose for which it was collected:

• All account data is retained for as long as the account remains active.
• After account closure, certain data may be retained for up to 5 years as required by law.
• Financial transaction records are retained in accordance with tax laws and regulatory requirements.
• Technical logs are automatically deleted after 90 days.
• If you withdraw marketing consent, the relevant data is deleted within 30 days.

When you request account closure, we securely delete all unnecessary data. Contact our support team to learn more about the data deletion process.

06 Cookie Policy

The 50euros website and app use cookies. Cookies are small text files stored on your device that help improve your experience on the platform.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

07 Your Rights

Every registered member at 50euros has the following rights over their personal data:

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you can request a correction.
• Right to erasure: In certain circumstances, you may request that your data be deleted.
• Right to Withdraw Consent: You can withdraw consent for marketing communications at any time.
• Data portability: You can request a copy of your data in a readily readable format.
• Right to object to processing: You may object to the processing of your data in certain circumstances.

To exercise these rights, email us at support@50euros.net or reach out via live chat. We typically respond within 30 business days.

08 Security measures

50euros uses industry-leading technology to keep your information secure. Our security framework includes:

• 256-bit SSL/TLS encryption on all data transmissions.
• AES-256 encryption for stored data.
• Two-factor authentication (2FA) support.
• AI-powered system to detect suspicious login activity.
• Regular security audits and penetration testing.
• Data backup and disaster recovery planning.
• Strict role-based access control for all server entry points.

That said, no online service can guarantee 100% security. You should also stay vigilant — use a strong password and never share your login credentials with anyone.

09 Protection of Minors

50euros strictly prohibits anyone under the age of 18 from using the platform. Our policy for protecting minors' data:

• Age verification is mandatory at the time of registration.
• If someone registers using a false age and this is later discovered, their account will be closed immediately.
• Any information found to belong to a minor will be deleted immediately.
• If a parent or guardian becomes aware of a minor's account, they can reach us at support@50euros.net.

Protection of minors is an integral part of our responsible betting policy. To learn more, visit our Responsible Gaming View the page.

10 Privacy Policy Updates

50euros may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• If significant changes are made, a notification will be sent to your registered email address.
• A pop-up notification will be shown when you log in to the platform.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Make it a habit to visit this page regularly. You have the right to stay informed about how your data is being used.

11 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team:

• Email: support@50euros.net
• Live chat: Available on the platform 24/7.
• Help Center: Help Center Page page.

We take all privacy-related requests seriously and aim to resolve them as quickly as possible. Your trust is our most valuable asset.